Terms & Conditions
Terms & Conditions
1. INTRODUCTION
Welcome to ClarityRadar, your trusted platform for reverse lookup services and related tools. These Terms and Conditions (“Terms”) govern your access to and use of our Services, including but not limited to reverse phone lookup, reverse email lookup, reverse image lookup, and any associated features, subscriptions, or one-time purchases (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
These Terms establish a legally binding agreement between you (“User”) and the operator of the Services (referred to as “we,” “us,” or “our”). If you do not agree to these Terms, you must refrain from using the Services.
The Services are offered exclusively to individuals who are at least 18 years old and who agree to use them in compliance with all applicable laws and regulations. By using the Services, you represent and warrant that you meet these requirements.
We reserve the right to modify these Terms at any time. Changes will take effect upon posting to our website or upon direct notification to you. Your continued use of the Services constitutes acceptance of the revised Terms.
By proceeding, you acknowledge that you have read, understood, and agree to these Terms in their entirety. If you have any questions or require clarification, please contact our customer support team before using the Services.
2. CLASS ACTION WAIVER
BY USING THE SERVICES, YOU AGREE THAT ANY DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, OR YOUR USE OF THE SERVICES WILL BE RESOLVED EXCLUSIVELY ON AN INDIVIDUAL BASIS. YOU EXPRESSLY WAIVE YOUR RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION AGAINST THE SERVICES OR THEIR OPERATORS. ARBITRATION OR ANY OTHER LEGAL PROCEEDING RELATED TO A DISPUTE UNDER THESE TERMS SHALL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND NO CLASS ARBITRATIONS, CLASS ACTIONS, OR PRIVATE ATTORNEY GENERAL ACTIONS WILL BE PERMITTED.
THIS CLASS ACTION WAIVER IS A MATERIAL AND NON-SEVERABLE PART OF THESE TERMS. BY AGREEING TO THIS PROVISION, YOU ACKNOWLEDGE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND TO BE UNENFORCEABLE OR INVALID IN ANY JURISDICTION, ALL OTHER PROVISIONS OF THESE TERMS SHALL REMAIN ENFORCEABLE TO THE FULLEST EXTENT PERMITTED BY LAW.
3. SERVICES
The Services provided include reverse phone lookup, reverse image lookup, and reverse email lookup, which operate in a similar manner and under the same terms, structure, and payment options. These Services allow you to obtain reports that may include publicly available information and licensed data from data suppliers. The information provided may include, but is not limited to, names, addresses, family member associations, social media profiles, email addresses, and location history associated with a phone number, email address, or images. Users acknowledge that the accuracy and availability of results may vary depending on the sources used.
As part of the Services, we may offer a “Reports History,” “Cached Reports,” “Cached Reports,” or similar feature that allows you to access certain previously generated report outputs without re-running the same search (the “Reports History” feature). When you use Reports History, we temporarily cache copies of report outputs generated at your request (each, a “Cached Report”) and associate those Cached Reports with your account for the limited purposes described in these Terms. For clarity, a “Cached Report” may contain personal data (including publicly available and/or licensed data), depending on the search you ran and the sources available at the time.
Cached Reports are maintained solely to improve user experience and convenience by allowing you to re-access your own previously generated results, and for limited related purposes such as security, fraud prevention, debugging, customer support, and legal compliance. We do not use Cached Reports to create new profiles about individuals, to enrich data for unrelated purposes, to sell or license Cached Reports, or to use Cached Reports for advertising targeting, automated decision-making, profiling, or model training, except to the extent explicitly disclosed in our Privacy Policy and permitted by applicable law.
Cached Reports are intended solely for the user account that generated them and are accessible only after authentication. Cached Reports are not publicly displayed, are not searchable or indexed for public discovery, and are not accessible to other users. You may not share, publish, post, transmit, or otherwise disclose any Stored Report (or any portion of a Stored Report) to any third party unless and until we expressly enable a “share” feature and you are presented with separate terms for that functionality.
Cached Reports are retained for a limited period and then automatically deleted. Unless otherwise stated at the point of use, Cached Reports are retained for up to one hundred twenty (120) days from the date the Stored Report is generated (the “Retention Period”), after which we automatically delete the Stored Report from our active systems within a commercially reasonable timeframe. Where available, you may also delete Cached Reports manually (for example, by clearing your Reports History), and such deletion will take effect within a commercially reasonable timeframe, subject to limited exceptions for security, fraud prevention, backups, and legal compliance. Reports History is optional; you can always run a fresh report instead of viewing a Stored Report.
In addition to the above, the Services include access to VIN Lookup Reports, which are powered by data provided through ClearVin LLC (“ClearVin”), an Approved NMVTIS Data Provider. VIN Lookup Reports may contain information such as vehicle specifications, title information, and valuation data sourced from the National Motor Vehicle Title Information System (NMVTIS) as well as other licensed databases. VIN Lookup Reports are provided solely for personal, informational use and may not be used for any regulated purposes, including but not limited to credit, insurance, employment, or housing decisions. Users acknowledge and understand that:
Not all states provide real-time or complete updates to NMVTIS, and some states may supply data on a daily, weekly, or monthly basis, which can affect timeliness and accuracy.
Certain entities may fail to report data to NMVTIS, and as a result, reports may be incomplete or not fully up to date.
ClearVin, NMVTIS, and the American Association of Motor Vehicle Administrators (AAMVA) have no control over the accuracy or completeness of VIN data and shall not be liable for any errors, omissions, delays, or inaccuracies in the information provided.
Our Services are designed for personal, informational use only and are not intended for use in decision-making processes where accuracy and completeness are critical, such as financial, legal, employment, or other regulated purposes. By using the Services, you agree to comply with all applicable laws and to use the information responsibly.
Users may access the Services through paid subscription plans or one-time purchases, as described below:
- 7-Day Trial:Users may begin with a paid 7-day trial, which includes 2 lookup credits. Following the trial, users may either transition to a weekly subscription or to a monthly subscription, depending on the offer. The exact tier is listed on the billing page prior to purchase and in your confirmation email.
- Weekly Subscription:Provides 4 lookup credits per week. Unused credits accumulate and carry over into subsequent billing cycles, up to a maximum balance of 100 credits at any given time. For example, if a user does not utilize any credits for 4 weeks, their balance will reflect 16 credits.
- Monthly Subscription:Provides 20 lookup credits per month. Unused credits accumulate and carry over into subsequent billing cycles, up to a maximum balance of 100 credits at any given time.
- Additional Credits:Users can purchase credit packages (10, 25, or 50 credits), which roll over into subsequent billing cycles until fully used. Subscription credits, however, do not expire at the end of each billing cycle.
- One-Time Option:Users can enhance their experience by purchasing optional, features, with access available during your active subscription period, including: PDF Downloads: Enables downloading reports in PDF format. Data Breach & Leak Reports: Extends the information provided in the report. Sex Offenders Background Check: Allows users to run detailed background checks within the U.S.
We utilize two data sources: publicly available information gathered through Open Source Intelligence (“OSINT”) and licensed data obtained from data suppliers. OSINT refers to the collection and analysis of publicly accessible information from legal and ethical sources, such as government records, social media platforms, news articles, public databases, and other online and offline materials available to the general public. While we make every effort to provide accurate and up-to-date information, the nature of our sources may result in incomplete or outdated data. Users acknowledge and accept these limitations when using the Services.
The Services include clear disclaimers on each page, specifying the nature of the payment and any recurring charges. Users are notified via email regarding subscription start dates and charges after the trial period. It is your responsibility to review these disclaimers and notifications before proceeding.
By using the Services, you agree to these Terms and acknowledge that all data provided is subject to the limitations and restrictions outlined herein.
4. ACCOUNTS AND LOGINS
To access and use the Services, you are required to provide a valid email address. Access to the platform is granted via a magic link sent to your email. By requesting access, you agree to provide accurate, current, and complete information during the registration process and to update this information promptly if it changes. You are solely responsible for maintaining the security of your email account and ensuring that no unauthorized parties access the magic link sent to you.
Access to the platform is provided only after initiating a trial period at a price of $1.30 for new users. Pricing is always shown on the billing page before purchase and users will receive information over email after the payment is made. Upon completing the trial, continued access to the Services may be subject to additional subscription fees or terms as outlined in these Terms.
You agree not to share the magic link or allow unauthorized parties to access the Services through your email. If you suspect any unauthorized access or misuse of your account, you must notify us immediately. We reserve the right to suspend or terminate access if we detect unauthorized use, misuse, or violations of these Terms.
Access to the platform is intended for individual use only. You may not create multiple accounts using different email addresses or transfer access to another person or entity without our prior written consent. We reserve the right to refuse, restrict, or terminate access to the Services if fraudulent or unauthorized activity is detected.
By accessing the platform and using the Services, you acknowledge that you are at least 18 years old and legally capable of entering into these Terms. You further agree to abide by all applicable laws and regulations when using the Services.
We may, at our sole discretion, limit access to certain features or functionality of the Services based on your trial status, subscription level, or account activity. It is your responsibility to ensure that your use of the Services complies with all requirements and restrictions outlined in these Terms.
Users have the right to request the permanent deletion of their accounts, including all associated data. To delete an account, users must visit here and enter the email address associated with their account. A one-time password (OTP) will be sent to the provided email for verification purposes. Once verified, the account deletion request will be processed, and all data, including stored email addresses and remaining credits, will be permanently removed from our database. Upon deletion, users will no longer be able to log in using the deleted email, and all unused credits will be forfeited. However, users may create a new account in the future using the same email.
For security reasons, account deletion requests must be submitted through the designated webpage. Customer Support representatives will direct users to this page for account deletion inquiries and will not process deletion requests manually.
Additional details on account deletion can be found in the Help Center under 'How to Delete My Account.' While this information will not be prominently displayed, it will be accessible for users seeking to remove their accounts permanently.
5. LICENSE TO USE
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services solely for your personal, non-commercial purposes. This license is provided strictly in accordance with these Terms and does not grant you any ownership rights to the Services, content, or data accessed through the platform.
You may use the Services only as intended and in compliance with applicable laws and regulations. Any unauthorized use of the Services, including but not limited to scraping, copying, reproducing, distributing, modifying, or reverse-engineering the platform, its content, or associated software, is strictly prohibited. You may not attempt to interfere with or disrupt the functionality of the Services, circumvent any security measures, or engage in any activity that compromises the integrity of the platform.
This license is contingent upon your adherence to these Terms. We reserve the right to suspend, terminate, or restrict your access to the Services if you violate these Terms or engage in any unauthorized or abusive behavior. The license automatically terminates if your access to the Services is canceled, terminated, or otherwise restricted.
All rights not expressly granted to you under these Terms are reserved by us and our licensors. You acknowledge and agree that the Services, including any associated intellectual property, are protected by copyright, trademark, and other applicable laws. Any unauthorized use of the Services will result in the immediate termination of this license and may subject you to civil and criminal penalties.
6. CONTENT
The content provided through the Services, including but not limited to reports, search results, data, and associated materials (“Content”), is intended solely for informational purposes. While we strive to ensure the accuracy and reliability of the Content, we do not guarantee that it is complete, error-free, or up-to-date. The Content is derived from publicly available sources and licensed data obtained from data suppliers, which may include inaccuracies, outdated information, or omissions.
Content is Not “Real Time”; Snapshot Nature of Reports. You acknowledge and agree that Content (including any report output) reflects information available from applicable sources at the time the report is generated and may not reflect subsequent updates, corrections, removals, or changes in underlying sources. We do not guarantee that Content is current, complete, or accurate, and we do not guarantee that the same search will return the same results at a later time.
By using the Services, you acknowledge and agree that the Content:
- Is provided “as is” and is subject to inherent limitations based on the nature of the data sources.
- May not be used as a substitute for professional advice or relied upon for legal, financial, employment, or other critical decision-making purposes without independent verification.
- Is not guaranteed to meet your specific needs or expectations.
You are solely responsible for how you use the Content and for any consequences arising from your reliance on it. You agree not to resell, distribute, reproduce, or share the Content with any third party without our prior written consent.
Without limiting the foregoing, Content is for your personal, internal use only. You may not publish, post, transmit, upload, screenshot for distribution, forward, or otherwise disclose any Content to any third party. This restriction applies specifically to any “Cached Reports” or “Reports History” outputs (if enabled) and remains in effect unless and until we expressly enable a sharing feature and you are presented with separate terms governing that functionality.
You may not remove, alter, obscure, or circumvent any technical limitations, access controls, watermarks, notices, suppression/opt-out mechanisms, or other safeguards that we implement in connection with the Content or the Services.
In addition to the above, any Vehicle Identification Number (“VIN”) data, including VIN Lookup Reports, is provided on an “as is” basis and may be incomplete, outdated, or inaccurate. ClarityRadar makes no warranties regarding NMVTIS data and expressly disclaims liability on behalf of ClearVin, the American Association of Motor Vehicle Administrators (“AAMVA”), and NMVTIS for any errors, omissions, delays, or inaccuracies contained in VIN data.
We retain all rights, title, and interest in and to the Content, including any intellectual property rights therein. You are granted a limited license to use the Content solely for your personal, non-commercial purposes, in accordance with these Terms. Unauthorized use, reproduction, or distribution of the Content is strictly prohibited and may result in termination of your access to the Services and legal action.
If you believe that any Content is inaccurate or outdated, you may contact our support team. While we may, in our discretion, review and address concerns, we have no obligation to update, correct, remove, or re-issue Content unless required by applicable law, and we may require reasonable verification and details to investigate your request.
7. USER-GENERATED CONTRIBUTIONS
The Services may provide you with the opportunity to post, create, submit, display, transmit, or otherwise contribute content and materials, including but not limited to text, images, videos, comments, feedback, and other forms of user submissions (collectively, “Contributions”). By making any Contributions to the Services, you acknowledge and agree that:
- You are solely responsible for your Contributions and any consequences resulting from their creation, distribution, or public display.
- Your Contributions do not and will not infringe upon the proprietary rights of any third party, including but not limited to copyrights, patents, trademarks, trade secrets, or moral rights.
- You are the creator and owner of your Contributions or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by these Terms.
- You have obtained written consent, release, and/or permission from each identifiable individual person in your Contributions to use their name, likeness, or other identifying information for inclusion in the Services.
- Your Contributions are not false, inaccurate, misleading, or deceptive.
- Your Contributions do not contain unsolicited or unauthorized advertising, promotional materials, spam, chain letters, pyramid schemes, mass mailings, or any other form of solicitation.
- Your Contributions do not include or promote content that is obscene, defamatory, harassing, violent, or otherwise objectionable as determined by us in our sole discretion.
- Your Contributions do not contain threats, hate speech, or any content intended to ridicule, intimidate, or abuse any individual or group.
- Your Contributions do not violate any applicable laws, regulations, or legal rights, including but not limited to privacy, publicity, and child protection laws.
- Your Contributions do not contain offensive material related to race, ethnicity, nationality, gender, sexual orientation, disability, or any other protected class.
- Your Contributions do not contain malware, viruses, or any other harmful software that could damage, interfere with, or disrupt the functionality of the Services.
By submitting Contributions to the Services, you grant us a non-exclusive, irrevocable, worldwide, royalty-free, perpetual, transferable license to use, copy, reproduce, modify, adapt, publish, distribute, translate, create derivative works from, publicly display, and perform your Contributions in connection with operating and improving the Services. This includes the right to use your Contributions for promotional, marketing, and advertising purposes.
You waive any claims against us for any alleged or actual infringements of proprietary rights, moral rights, rights of privacy, or rights of attribution related to your Contributions.
We reserve the right, but are not obligated, to review, edit, refuse, or remove any Contributions at our sole discretion for any reason, including violations of these Terms or applicable laws. We assume no liability for any Contributions posted, stored, or uploaded by users, nor are we responsible for any loss or damage resulting from user-generated content.
If you believe any user Contributions violate these Terms, please contact our support team to report the content.
8. RESERVED RIGHTS
We reserve the right, at our sole discretion, to modify, suspend, or terminate any aspect of the Services at any time, without prior notice or liability. This includes, but is not limited to, changes to the functionality, features, subscription plans, or availability of the Services. We may also impose limitations on certain features, restrict access to parts or all of the Services, or discontinue specific offerings entirely. We further reserve the right to:
- Modify these Terms at any time. Any changes will be effective upon posting on our website or notification to you. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
- Refuse or restrict access to the Services for any user, at our sole discretion, including in cases of suspected misuse, violation of these Terms, or fraudulent activity.
- Monitor, review, or remove any content or activity on the platform that we deem inappropriate, harmful, or in violation of these Terms, without notice or liability.
- Enforce compliance with these Terms and applicable laws through any lawful means, including account suspension or termination.
All intellectual property rights in and to the Services, including but not limited to software, content, trademarks, logos, and trade secrets, remain the sole property of their respective owners. Nothing in these Terms shall be construed as transferring or granting any rights other than those expressly set forth herein.
By using the Services, you acknowledge and agree to these reserved rights and accept that any changes or decisions made under this section are final and binding. If you do not agree with any modifications to the Services or these Terms, your sole remedy is to discontinue your use of the Services.
9. PAYMENT TERMS
Subscription Options: We offer flexible subscription plans to meet your needs, including weekly and monthly options. All users begin with a paid 7-day trial that includes limited access to our premium features.
We accept all major credit and debit cards as well as select regional payment options. All payments are processed securely through a PCI-DSS-compliant provider to ensure the safety of your transactions. Subscriptions are set to auto-renew unless canceled prior to the end of the current billing cycle. The subscription rate you select will automatically be charged to the payment method on file at the start of each new billing cycle.
In the event of a failed payment, we will attempt to process the charge multiple times over a 30-day period. If the payment remains unsuccessful after 30 days, your account may be suspended, and access to the Services will be restricted until payment is resolved. Any changes to subscription pricing will be communicated in advance. Existing subscribers will be notified of rate changes and given the option to cancel their subscription before the new pricing takes effect.
Refunds for the $1.30 trial fee are available only if requested within 7 days of purchase and no credits have been used. Regular subscriptions are non-refundable, except in specific cases such as service unavailability exceeding 24 hours (excluding scheduled maintenance or force majeure events) or billing errors like duplicate charges or incorrect amounts. Refund requests must be submitted within 30 days of the charge and will be verified by our support team before processing.
Users acknowledge and agree that VIN reports are considered completed once generated through ClearVin’s API, regardless of whether the report is partial, limited, or does not contain the specific information the user expected. Because ClearVin treats a successful API call as a fulfilled report delivery, VIN lookups are strictly non-refundable once generated. No exceptions will be made for incomplete or missing data within a VIN report.
Refunds will not be provided for partial or unused subscription time after cancellation, changes to subscription plans or features, or failure to cancel before the next billing cycle. If eligible for a refund, you must submit a request through our help center or via email. Include your account email, transaction details, and reason for the refund request. Refunds are typically processed to the original payment method within 3-5 business days.
We support payments in local currencies for certain regions. If local currency payments are unavailable, charges will be processed in USD. Currency conversion rates and fees are determined by your bank or card issuer, and we are not responsible for any additional charges resulting from these conversions.
Our pricing may vary based on ongoing promotions, regional payment options, testing initiatives, or other factors. For example, the weekly subscription price typically ranges from $9.99 to $14.99 (USD), with some variations based on location and promotional terms. Similarly, monthly subscriptions typically range from $14.99 (USD) to $55.99 (USD) depending on the country. The price for additional features such as PDF downloads, data breach reports, and sex offender background checks also vary by region. For instance, the PDF download may range from $7.99 (USD) to $12.99 (USD), and sex offender checks may range from $8.99 (USD) to $24.99 (USD), depending on the region. The price displayed during your checkout process reflects the applicable price for your purchase or subscription at that time. By proceeding with your purchase, you acknowledge and accept the price as final for that transaction. In the case of a discrepancy due to billing errors, duplicate charges, or system issues, please contact our support team for resolution.
7-Day Trial:
- Your trial payment of $1.30 will be charged to your payment method on file.
- For USA customers, the $1.30 trial payment will be charged to your payment method.
- For customers in Canada, the trial fee is $1.69 CAD and it will be processed as two separate transactions, first transaction $0.85 CAD and second transaction: $0.84 CAD
- For customers in Australia, the trial fee is $1.89 AUD and it will be processed as two separate transactions, first transaction: $0.95 AUD and second transaction: $0.94 AUD
- The first payment activates your trial subscription.
- The second payment confirms that your payment method on file supports recurring charges.
- We process this verification because we are providing you with a 7-day trial at a nominal price to enable you to try our services, and we want to ensure your payment method is valid for future billing.
- This split payment processing may be applied based on your region, location, or payment method.
- The total amount charged is $1.30 regardless of the number of transactions processed.
- Includes 2 lookup credits for use during the trial period.
- Trial converts automatically to the selected subscription plan unless canceled before the trial period ends.
Monthly Subscription:
- $19.99/month (USD for U.S. users or equivalent in other currencies based on user location).
- Includes 40 search credits per month.
- Billed automatically on a recurring monthly basis after the trial period.
Additional Credits:
- Purchase additional lookup credit packages: 10 for $24.99 (USD), 25 for $49.99 (USD), or 50 for $89.99 (USD) (USD or equivalent in other currencies based on user location).
- Additional credits roll over into the next billing cycle until fully used. Subscription credits do not expire at the end of the billing cycle.
One-Time Purchases:
- PDF Downloads: $9.99 (USD) - access available during your active subscription period.
- Data Breach & Leak Reports: $9.99 (USD) - feature remains accessible while your subscription is active.
- Sex Offenders Background Check: $19.99 (USD) - available for use throughout your subscription duration.
Regional Pricing:
- United Kingdom (UK) & European Union (EU): Prices are displayed in the local currency and charge is processed in the local currency as well.
- Australia (AU): The price will be converted from USD to AUD based on the current exchange rate at the time of the transaction.
- Canada (CA): The price will be converted from USD to CAD based on the current exchange rate at the time of the transaction.
- For countries outside the EU, UK, Australia, US, and Canada, prices are denominated in USD. The cost of products is converted from USD to local currencies based on the current international exchange rate. The price will be adjusted according to the exchange rate at the time of the transaction and displayed in the local currency.
Refund Policy
Refunds for the $1.30 trial period are only possible if requested within 7 days of purchase and if no credits have been used. Regular subscriptions are non-refundable, except in special cases such as service unavailability for more than 24 hours (excluding planned maintenance or force majeure) or billing errors such as double billing or an incorrect amount. Refund requests must be submitted within 30 days of the transaction and will be reviewed by our support team before processing.
By proceeding with a subscription or purchase, you agree to these payment terms, including automatic renewals, cancellation policies, and the non-refundable nature of most charges. If you have questions or require assistance, please contact our support team.
10. CREDIT AUTHORIZATION
BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT WE DO NOT PROVIDE PRIVATE INVESTIGATOR SERVICES AND ARE NOT A CONSUMER REPORTING AGENCY AS DEFINED UNDER THE FAIR CREDIT REPORTING ACT (FCRA), 15 U.S.C. § 1681 ET SEQ (see US Code). THE INFORMATION PROVIDED BY OUR SERVICES IS NOT INTENDED TO, AND CANNOT, BE USED AS A FACTOR IN DETERMINING A PERSON’S ELIGIBILITY FOR CREDIT, INSURANCE, EMPLOYMENT, HOUSING, GOVERNMENT BENEFITS, OR ANY OTHER PURPOSE REGULATED BY THE FCRA.
OUR PLATFORM IS DESIGNED SOLELY FOR INFORMATIONAL PURPOSES AND MUST NOT BE USED TO EVALUATE OR ASSESS CREDITWORTHINESS, CHARACTER, REPUTATION, OR PERSONAL CHARACTERISTICS FOR ANY PURPOSE. YOU ARE PROHIBITED FROM ATTEMPTING TO USE THE SERVICES TO OBTAIN CREDIT REPORTS OR SIMILAR DATA FOR PURPOSES THAT FALL UNDER THE SCOPE OF THE FCRA.
IF YOU ACCESS OR USE ANY FEATURE OF OUR SERVICES, YOU AGREE TO DO SO ONLY FOR LAWFUL, PERSONAL PURPOSES. YOU FURTHER AGREE NOT TO MISREPRESENT YOUR IDENTITY OR INTENT WHEN USING THE SERVICES, AND YOU ACKNOWLEDGE THAT ANY MISUSE, INCLUDING ATTEMPTS TO ACCESS CONSUMER CREDIT REPORTS FOR UNAUTHORIZED PURPOSES, MAY RESULT IN TERMINATION OF YOUR ACCOUNT AND LEGAL ACTION.
YOU ACKNOWLEDGE THAT THE INFORMATION PROVIDED THROUGH OUR SERVICES IS SOURCED FROM PUBLICLY AVAILABLE DATA AND LICENSED SUPPLIERS. WE DO NOT COLLECT OR PROVIDE INFORMATION FOR THE PURPOSE OF SERVING AS A FACTOR IN ANY DECISION-MAKING PROCESS GOVERNED BY THE FCRA. IF YOU REQUIRE SUCH SERVICES, YOU MUST CONSULT A QUALIFIED CONSUMER REPORTING AGENCY OR LEGAL ADVISOR.
11. FAIR CREDIT REPORTING ACT (FCRA)
OUR SERVICES ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT FALL UNDER THE DEFINITION OF A “CONSUMER REPORTING AGENCY” AS OUTLINED IN THE FAIR CREDIT REPORTING ACT (FCRA), 15 U.S.C. § 1681 ET SEQ (see US Code). THE INFORMATION WE PROVIDE IS NOT COLLECTED, MAINTAINED, OR FURNISHED FOR THE PURPOSE OF MAKING DECISIONS ABOUT AN INDIVIDUAL’S ELIGIBILITY FOR:
- CREDIT, INSURANCE, OR FINANCIAL PRODUCTS FOR PERSONAL, FAMILY, OR HOUSEHOLD USE;
- EMPLOYMENT DECISIONS, INCLUDING HIRING, PROMOTIONS, OR TERMINATIONS;
- HOUSING OR TENANCY EVALUATIONS;
- EDUCATIONAL ADMISSIONS, GOVERNMENT BENEFITS, OR OTHER REGULATED DETERMINATIONS;
AS WE DO NOT PROVIDE FCRA-REGULATED SERVICES, THE OBLIGATIONS AND PROTECTIONS APPLICABLE TO CONSUMER REPORTING AGENCIES UNDER THE FCRA DO NOT APPLY TO THE USE OF OUR SERVICES.
You are strictly prohibited from using the information obtained through our platform for any purpose that would require FCRA compliance. Examples of prohibited uses include, but are not limited to, screening job applicants, assessing credit eligibility, or making housing decisions. Misuse of this information could result in legal consequences, including penalties for violating federal law.
It is your responsibility to ensure that your use of the information complies with all applicable laws, including the FCRA. If you are uncertain about whether your intended use is permissible, consult with a qualified legal professional. Any violation of these restrictions may lead to account termination and potential legal action.
12. COMMUNICATION
By using the Services, you consent to receive transactional and service-related communications from us, including but not limited to emails regarding account activity, purchases, subscription renewals, and system updates. These communications are necessary for the proper functioning of the Services and cannot be opted out of unless you delete your account.
Additionally, if you initiate the reverse image lookup process but do not complete your purchase, you may receive follow-up emails containing the image you uploaded as a reminder to finalize your transaction. These emails are intended to enhance your user experience and provide you with the opportunity to complete your search. You can opt out of these follow-up emails at any time by clicking the unsubscribe link provided in the email or adjusting your communication preferences in your account settings.
We may also send you promotional or marketing emails about new features, special offers, or updates to the Services. You have the option to unsubscribe from these marketing communications at any time by clicking the unsubscribe link in the email. However, opting out of marketing communications will not affect service-related communications that are necessary for your account.
If you have any questions about our communications or wish to manage your preferences, please contact our support team.
13. CANCELLATION
You may cancel your subscription to the Services at any time through one of the following methods:
To cancel, users must navigate to our Help Center and proceed to the cancellation hub. Once there, you will be prompted to provide your account details, including the email address associated with your subscription, and schedule the cancellation.
Cancellations can be scheduled to take effect starting from the next billing cycle. For example, if your weekly subscription renews on January 1 and you did not use any credits or cancel before that date, you may still schedule the cancellation to take effect at the beginning of the following billing cycle.
If you experience any issues with the cancellation hub or require further assistance, you may contact our support team via email at help@clarityradar.com. When submitting a support ticket, please include your account details and a clear statement requesting cancellation. A support representative will process your request within 1-2 business days and provide confirmation via email
Your subscription will remain active until the end of your current billing period. Cancellation will take effect at the start of the next billing cycle, and no further charges will be applied. However, all lookup credits and additional features, such as PDF downloads, data breach reports, or sex offender background checks, will remain available for the duration of your active subscription.
We recommend that you retain your cancellation confirmation for your records. If you experience any issues with cancellation or require additional assistance, please contact our support team promptly. Failure to cancel your subscription in accordance with this section may result in continued charges for which you will be responsible.
14. USER OBLIGATIONS
By accessing or using the Services, you agree to comply with all obligations outlined in these Terms. Your use of the Services is conditioned upon your adherence to the following requirements:
- Lawful and Ethical Use:You agree to use the Services only for lawful purposes and in accordance with all applicable laws, regulations, and these Terms. You may not use the Services for any unlawful, fraudulent, or malicious activities, including but not limited to harassment, stalking, defamation, or identity theft.
- Personal Use:The Services are provided solely for your personal, non-commercial use. You are prohibited from reselling, distributing, or sharing information obtained through the Services with any third party without our prior written consent.
- Prohibition on FCRA-Regulated Uses:You expressly agree not to use the Services to make decisions about an individual’s eligibility for credit, insurance, employment, housing, or other purposes governed by the Fair Credit Reporting Act (FCRA).
- Accuracy of Information:You are responsible for providing accurate, current, and complete information when creating an account.
- Account Security:You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.
- Proper Use of Data:You agree to use the information obtained through the Services responsibly and solely for lawful purposes.
- Cached Reports / Reports History:If the Services offer a “Reports History,” “Cached Reports,” or similar feature, you acknowledge and agree that any Cached Reports are provided for your personal, internal use only. You may not disclose, share, forward, publish, post, transmit, upload, or otherwise make available any Stored Report to any third party.
- No Misuse; No Harmful Conduct:You agree not to use the Services or any Content to stalk, harass, threaten, intimidate, dox, defame, unlawfully discriminate against, or otherwise cause harm to any person.
- VIN Data Restrictions:VIN data may not be used for motor vehicle registration, title statistics, vehicle population statistics, or any other regulated decision-making purpose.
- Prohibition on Unauthorized Access:You may not attempt to gain unauthorized access to the Services, servers, or databases.
- Compliance with Disclaimers and Limitations:You acknowledge and agree to abide by all disclaimers, warnings, and limitations provided within these Terms.
- No Circumvention of Safeguards:You may not remove, alter, obscure, or bypass any access controls, rate limits, technical restrictions, or other safeguards.
- User Consent for Reverse Image Lookup:By utilizing the reverse image lookup feature, you affirm that you have the legal right to upload any image associated with your search and consent to its temporary storage.
Failure to adhere to these obligations constitutes a breach of these Terms and may result in the suspension or termination of your account, as well as potential legal action. By using the Services, you accept full responsibility for your actions and agree to indemnify us against any claims, damages, or liabilities arising from your misuse of the Services. You further acknowledge that you are solely responsible for ensuring that your use of the Services is lawful and compliant with all applicable laws.
15. RESTRICTIONS ON USE
Your access to and use of the Services is subject to the following restrictions. By using the Services, you agree not to engage in any activity that violates these Terms or applicable laws, including but not limited to:
- Unauthorized Access:You may not attempt to gain unauthorized access to the Services, servers, systems, or networks connected to the platform.
- VIN Data Prohibited Uses:VIN Lookup Reports may not be used for creating registration records, compiling vehicle title or population statistics, or for resale, redistribution, or integration into other commercial databases or platforms.
- Automated Data Collection:The use of bots, scripts, crawlers, or other automated tools to scrape, extract, or harvest data from the Services is strictly prohibited.
- Reverse Engineering:You may not attempt to decompile, reverse-engineer, disassemble, or otherwise manipulate the underlying code, algorithms, or architecture of the platform.
- Prohibited Uses of Information:You may not use the information obtained through the Services for any purposes regulated under the Fair Credit Reporting Act (FCRA) or for any unlawful activities.
- Reselling or Redistribution:The information, reports, and data obtained through the Services are for your personal use only.
- Disruption of Services:You may not engage in any activity that interferes with or disrupts the functionality or performance of the platform.
- Impersonation and Misrepresentation:You may not impersonate any individual or entity or misrepresent your identity, intent, or affiliation.
- Prohibited Content:You may not upload, post, or transmit any content through the Services that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Compliance with Laws:You agree to comply with all applicable laws and regulations when using the Services.
Violating these restrictions may result in the suspension or termination of your account, denial of access to the Services, and potential legal action. We reserve the right to investigate suspected violations and take appropriate action, including reporting unlawful activities to law enforcement authorities.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ClarityRadar, its affiliates, officers, directors, employees, agents, licensors, and service providers (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to:
Your use or misuse of any information obtained through the Services.
Your violation of any applicable laws, regulations, or third-party rights, including but not limited to privacy, intellectual property, or proprietary rights.
Any content or materials you submit, post, or transmit through the Services.
Any unauthorized access to or use of the Services using your account credentials.
Your violation of the Fair Credit Reporting Act (FCRA) or any similar legislation.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any indemnified matter without our prior written consent.
17. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLARITYRADAR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES, INCLUDING ANY CONTENT OR INFORMATION PROVIDED THEREIN.
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES.
ANY UNAUTHORIZED ACCESS TO, USE OF, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
ANY ERRORS, INACCURACIES, OR OMISSIONS IN ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES.
ANY DIRECT DAMAGES IN EXCESS OF THE FEES PAID BY YOU TO CLARITYRADAR FOR THE SERVICES DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR, IF NO FEES WERE PAID, ONE HUNDRED U.S. DOLLARS ($100).
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF CLARITYRADAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
18. DISCLAIMER OF WARRANTIES
THE SERVICES, INCLUDING ALL CONTENT, FEATURES, AND FUNCTIONALITY, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, CLARITYRADAR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY INFORMATION OBTAINED THROUGH THE SERVICES.
WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.
YOU ACKNOWLEDGE AND AGREE THAT ANY RELIANCE ON THE INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICES IS AT YOUR OWN RISK. WE DO NOT CONTROL OR VERIFY THE ACCURACY OF DATA PROVIDED BY PUBLIC RECORDS OR THIRD-PARTY SOURCES AND ASSUME NO LIABILITY FOR ANY ERRORS OR OMISSIONS IN SUCH DATA.
19. EQUITABLE RELIEF
You acknowledge that any violation of these Terms relating to the unauthorized use of the Services, data scraping, or intellectual property infringement may cause irreparable harm to ClarityRadar for which monetary damages would be inadequate. Consequently, in addition to any other rights or remedies available at law or in equity, you agree that we shall be entitled to seek injunctive or other equitable relief to prevent or stop such violations without the need to post a bond or prove actual damages.
20. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Services or its content:
- (a)For any unlawful purpose;
- (b)To solicit others to perform or participate in any unlawful acts;
- (c)To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
- (d)To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- (e)To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- (f)To submit false or misleading information;
- (g)To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet;
- (h)To collect or track the personal information of others;
- (i)To spam, phish, pharm, pretext, spider, crawl, or scrape;
- (j)For any obscene or immoral purpose; or
- (k)To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
21. DATA PRIVACY
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and share your information.
By using the Services, you acknowledge and agree that your personal data may be processed in accordance with our Privacy Policy. You further understand that the Services may display information sourced from public records and other third-party databases, and we do not control the content of such information.
22. OPT-OUT POLICY
We respect your right to control the availability of your personal information. If you wish to remove your information from our direct search results, you may submit a request through our opt-out process available on our website. Please note the following regarding opt-out requests:
Effectiveness: Opting out removes your information from our database and search results but does not remove it from the original public sources or third-party databases from which we obtain data.
Verification: We may require you to verify your identity and the specific records you wish to remove to prevent unauthorized opt-out requests.
Processing Time: We strive to process opt-out requests promptly, but it may take a reasonable amount of time for the changes to conduct the removal.
23. THIRD PARTY LINKS
The Services may contain links to third-party websites, applications, or services that are not owned or controlled by ClarityRadar. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
You acknowledge and agree that ClarityRadar shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
24. INTELLECTUAL PROPERTY
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of ClarityRadar or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
25. DISPUTE RESOLUTION
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY ARBITRATION AS SET FORTH BELOW.
- Informal Resolution:Before initiating any legal proceeding or arbitration, you agree to attempt to resolve the dispute informally by contacting our legal department at legal@clarityradar.com. We will attempt to resolve the dispute through good faith negotiations. If the dispute is not resolved within 60 days, either party may proceed to arbitration.
- Binding Arbitration:If informal resolution fails, any remaining dispute shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall take place in Dover, Delaware, US, unless otherwise agreed by the parties.
- Exceptions:Notwithstanding the above, either party may bring an individual action in small claims court if the claim qualifies. Additionally, we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights.
- Arbitration Procedures:The arbitration will be conducted by a single neutral arbitrator. The arbitrator shall have the authority to grant any remedy or relief that a court of competent jurisdiction could order, except that the arbitrator may not award punitive or exemplary damages unless authorized by statute. The arbitrator’s decision shall be final and binding on all parties.
- No Class Actions:You and ClarityRadar agree that any arbitration shall be conducted in your individual capacities only and not as a class action or other representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.
26. GOVERNING LAW
These Terms and any action related thereto will be governed by the laws of the State of Delaware without regard to its conflict of laws provisions. You expressly agree to submit to the exclusive jurisdiction of the state and federal courts located in Dover, Delaware, US for the resolution of any disputes not subject to arbitration.
27. AMENDMENTS
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
28. WAIVER
No waiver by ClarityRadar of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of ClarityRadar to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
29. HEADINGS
The headings in these Terms are for convenience only and have no legal or contractual effect.
30. SEVERABILITY
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by a court of competent jurisdiction, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
31. ENTIRE AGREEMENT
These Terms, along with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and ClarityRadar regarding the Services and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the subject matter.
32. CONTACT US
If you have any questions about these Terms, please contact us:
Email: help@clarityradar.com
Help Center: Available on our website.
33. NMVTIS CONSUMER ACCESS PRODUCT DISCLAIMER
The National Motor Vehicle Title Information System (NMVTIS) is an electronic system that contains information on certain automobiles titled in the United States. NMVTIS is intended to serve as a reliable source of title and brand history for automobiles, but it does not contain detailed information regarding a vehicle’s repair history.
All states, insurance companies, and junk and salvage yards are required by federal law to report data to NMVTIS. These entities are required to report information to NMVTIS and are strongly encouraged to report information to NMVTIS to help protect consumers having fraud or unsafe vehicles.
Consumers are encouraged to seek independent vehicle inspection prior to purchase and to consider obtaining a vehicle history report from an approved NMVTIS data provider.
- Information on previous, significant vehicle damage may not be included in the system if the vehicle was never determined by an insurance company (or other appropriate entity) to be a “total loss” or branded by a state titling agency. Conversely, an insurance carrier may be required to report a “total loss” even if the vehicle has not been declared a “total loss” by a state titling agency.
- A vehicle history report is NOT a substitute for an independent vehicle inspection. Before making a decision to purchase a vehicle, consumers are strongly encouraged to also obtain an independent vehicle inspection to ensure the vehicle does not have hidden damage.
- The NMVTIS data included in this report is compiled from information provided to NMVTIS by states, insurance carriers, and junk and salvage yards.
- NMVTIS data includes information on previous, significant vehicle damage.
- An insurance carrier may be required to report a “total loss” even if the vehicle has not been declared a “total loss” by a state titling agency.
- Information on previous, significant vehicle damage may not be included in the system if the vehicle was never determined by an insurance company (or other appropriate entity) to be a “total loss” or branded by a state titling agency.
- Vehicles that have been determined by a state titling agency to be “salvage” or “junk” are also reported to NMVTIS.
Where available, we may also include information from other third-party data providers to supplement the NMVTIS data. However, ClarityRadar is not responsible for the accuracy or completeness of any data provided by NMVTIS or other third-party sources.
Last updated: January 10, 2026